First you’ll need to get the MARA registration number of the company – it’s usually displayed prominently on their website, either in the footer or on the about page. It can also be included in email signatures of consultants in a company.
If it’s not there, you can always ask them when you first make contact with a consultant – they will have to provide this number if they claim to be a registered migration agent/ agency.
You can also ask for the number once you get to your consultation.
Once you have the number, go to the MARA search page and put the number into the field that’s labelled ‘Migration Agents Registration Number (MARN)’ and click search. You can also search by location or agent’s name.
Some agencies have multiple agents, so you may be provided with multiple numbers to check.
Here is the Australian MARA agent registration number for our Singapore office for you to check: 1797371
If you had used my number, you would have seen my details appear on screen.
You can see that my status is ‘Registered’.
If when you do your search it says ‘suspended’ or ‘cancelled’ please be careful, this is not a currently registered migration agent.
Also make sure the migration agent is tagged to the business entity that you are at. You can see that mine is tagged to our Singapore business entity, Austral Migration Consultancy Pte Ltd rather than some other business entity completed.
This means that I act locally for a locally registered business. I.e. I am a registered MARA agent/agency based in Singapore, you’ll note that the list for Singapore-based MARA agents is much smaller than before.
This is because they now only display results of the agents who live in that country, rather than are registered in that country but don’t live there.
MARA don’t give certificates to prove that agents are certified, unlike doctors or other occupations who sometimes are given certificates, so you will have to use the website to check.